If using UPS, we will provide you with a tracking number that allows you to simply click on the link to UPS which will provide you with all of the necessary information to track your order
If using USPS global express mail there will also be a tracking number we will provide to track your oder. Please note that if you are using USPS Airmail parcel post there is no tracking # available, this means that once the order is shipped there will be no way for us or USPS to track it.
UrthBags offers international shipping through U.S. Postal Service or UPS Worldwide.
Please note our international shipping charges do not include any import fees, taxes, duties, brokerage, or any other charge applied by a third party. The customer is solely responsible for these and any other fees should they apply.
How do we determine what shipping costs will be?
International shipping costs are based on a combination of the following:
Weight and dimensions of package
Method of shipment such as Ground, Next Day Air, etc.
The location is shipping to (also called the destination country or region)
Therefore, costs may vary greatly depending on what, and where we're shipping, and can be considerably higher for international destinations.
UrthBags accepts exchanges/returns within 14 days from the receipt of goods. Please be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. Please include a copy of your sales receipt note with your address and daytime phone number along with your instructions/comments and send to:
UrthBags
5142 Warner Ave #205
Huntington Beach, CA
92649
714.369.8842
Items bought in stores may not be returned to UrthBags.
Items bought online cannot be returned at stores carrying Urth Bag products. Items marked CLEARANCE SALE or REWARDS are final sales.
Shipping & Handling Fees – Orders for more than $100 are SHIPPED FREE!*
* Not valid on wholesale or high volume orders.
UrthBags offers many shipping options through UPS. From Next Day Air to Ground shipping, our checkout process includes all your shipping cost options and estimates.
Note: We cannot ship to PO, APO, or FPO boxes, because UPS won't deliver to them.
Shipping Times
UPS Ground and USPS orders will ship within 24 hours.
UPS Next Day Air, UPS 2nd Day Air will ship on the same day if orders are placed before 3 pm (EST).
Orders placed Fridays after 3:00pm (EST) through Sundays will ship on Monday (except if Monday is Holiday).
